Legal Information

Our commitment to transparency, privacy, and user rights

Terms of Service

Privacy Policy

Data Processing

Cookie Policy

Terms of Service

Last updated: 10/26/2026

1. Acceptance of Terms

By accessing and using Nestwise ("Service"), you accept and agree to be bound by the terms and provision of this agreement.

2. Use License

Nestwise grants you a personal, non-transferable, non-exclusive license to use our home search and organization platform subject to these terms.

  • Use the service for personal, non-commercial home searching purposes
  • Create and manage your home search profiles and preferences
  • Track and compare properties within the platform
  • Schedule and manage property viewings

3. User Account

To access certain features, you must register for an account. You are responsible for:

  • Maintaining the confidentiality of your account information
  • All activities that occur under your account
  • Providing accurate and up-to-date information
  • Notifying us immediately of any security breaches

4. Subscription and Billing

Nestwise offers both free and paid subscription tiers:

  • Free accounts have limited features and home tracking capabilities
  • Paid subscriptions unlock unlimited home tracking and premium features
  • All subscriptions include a 7-day free trial period
  • Billing occurs monthly unless cancelled before the next billing cycle
  • Refunds are handled on a case-by-case basis

5. Content and Conduct

Users are responsible for content they add to the platform. Prohibited activities include:

  • Adding false or misleading property information
  • Uploading copyrighted images without permission
  • Using the service for commercial real estate activities
  • Attempting to reverse engineer or access unauthorized areas

6. Data and Privacy

Your privacy is important to us. We collect and process personal information as outlined in our Privacy Policy, including:

  • Account information and preferences
  • Property data and search history
  • Usage analytics and performance metrics
  • Communication preferences and feedback

7. Limitation of Liability

Nestwise provides home search tools and organization features but is not responsible for:

  • The accuracy of third-party property listings
  • Real estate transactions or decisions made using our platform
  • Any financial losses related to property purchases or rentals
  • Service interruptions or data loss

8. Termination

Either party may terminate this agreement at any time. Upon termination:

  • Your access to premium features will end immediately
  • Your data will be retained for 30 days for potential account recovery
  • You may request immediate data deletion by contacting support
Privacy Policy

Last updated: 10/26/2026

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information:

  • Name and email address
  • Home search preferences and criteria
  • Saved properties and personal notes
  • Showing schedules and appointment history

Usage Information:

  • How you interact with our platform
  • Features used and time spent in the application
  • Device information and technical logs
  • Location data (with your permission)

How We Use Your Information

  • Provide and improve our home search services
  • Send you relevant property recommendations and updates
  • Process your subscription and billing
  • Communicate with you about your account and our services
  • Analyze usage patterns to enhance user experience
  • Ensure platform security and prevent fraud

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following cases:

  • With your explicit consent
  • To provide services you've requested (e'g', property management companies)
  • To comply with legal obligations or protect our rights
  • With service providers who assist in our operations (under strict confidentiality agreements)

Data Security

We implement robust security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security audits and penetration testing
  • Access controls and authentication requirements
  • Secure cloud infrastructure with industry-standard protections

Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Export your data in a structured format
  • Objection: Object to certain processing activities
  • Restriction: Request restriction of processing in certain circumstances
Data Processing Agreement

Data Controller and Processor

Nestwise acts as both data controller and processor for the personal information we collect and process through our home search platform.

Processing Activities

Account Management:

  • Purpose: User authentication and account administration
  • Legal Basis: Contractual necessity
  • Data Categories: Name, email, authentication credentials
  • Retention: Duration of account plus 30 days

Home Search Services:

  • Purpose: Provide personalized home search and comparison tools
  • Legal Basis: Contractual performance and legitimate interest
  • Data Categories: Search preferences, saved properties, personal notes
  • Retention: Duration of account plus 1 year for service improvement

Analytics and Improvement:

  • Purpose: Platform optimization and feature development
  • Legal Basis: Legitimate interest
  • Data Categories: Usage patterns, feature interactions, performance metrics
  • Retention: Aggregated and anonymized data retained indefinitely

Marketing Communications:

  • Purpose: Service updates, home search tips, and feature announcements
  • Legal Basis: Consent and legitimate interest
  • Data Categories: Contact information, communication preferences
  • Retention: Until consent is withdrawn or account is deleted

Data Transfers

Your data is primarily processed within secure cloud infrastructure. Any international transfers are protected by:

  • Adequacy decisions from the European Commission
  • Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules where applicable

Subprocessors

We work with carefully selected subprocessors to provide our services:

  • Cloud Infrastructure: Secure hosting and database services
  • Payment Processing: Stripe for subscription billing
  • Email Services: Transactional and marketing email delivery
  • Analytics: Privacy-focused usage analytics
Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and improving our services.

Types of Cookies We Use

Essential Cookies (Always Active):

  • Authentication and session management
  • Security and fraud prevention
  • Basic website functionality
  • Load balancing and performance

Functional Cookies:

  • Remember your search preferences
  • Save your dashboard layout settings
  • Store your communication preferences
  • Remember your timezone and location settings

Analytics Cookies:

  • Understand how you use our platform
  • Identify popular features and content
  • Monitor website performance and errors
  • Help us improve user experience

Marketing Cookies:

  • Track referral sources and campaign effectiveness
  • Personalize content and recommendations
  • Measure advertising performance
  • Enable social media integration

Managing Your Cookies

You can control cookies through:

  • Browser Settings: Configure your browser to accept, reject, or delete cookies
  • Cookie Preferences: Use our cookie preference center (where available)
  • Opt-out Tools: Use industry opt-out tools for marketing cookies
  • Account Settings: Adjust your communication and privacy preferences

Please note that disabling certain cookies may affect the functionality of our platform.

Third-Party Cookies

We may use third-party services that set their own cookies:

  • Google Analytics: For usage analytics (privacy-focused configuration)
  • Stripe: For secure payment processing
  • Social Media Platforms: For social sharing and integration features
Contact Us

If you have any questions about these legal terms, please contact us:

Email: legal@nestwise.com

Privacy Officer: privacy@nestwise.com

Data Protection: dpo@nestwise.com

This document was last updated on 10/26/2026. We may update these terms from time to time, and will notify you of any material changes.